Shipping Services
| Standard Air Mail | Delivery Lead Time: US - 10-14 working days *Items might be split into multiple parcel |
| International Parcel | Delivery Lead Time: US - 8-12 working days * Usually for bigger orders, exceeding 3KG |
| Express (Aramex) | Delivery Lead Time: US - 4-5 working days * Only selected countries and area |
| Express (TNT) | Delivery Lead Time: Canada - 4-5 working days * Only selected countries and area |
| Poslaju | Delivery Lead Time: West Malaysia - 1-2 working days |
Free Shipping
Selected items with Free Shipping will have their weight set as 0 which you won't have to pay any extra shipping when you combine it with other items.
For every $20 spent, $3.5 discount will be given as discount to their shipping. Small items with higher purchase value will result in Free Shipping.
You will be able to upgrade to Express Shipping at a lower cost as well!
For Malaysia customers, RM100 and above order will enjoy FREE Shipping via Poslaju Express delivery.
*We no longer offer FREE SHIPPING for orders above $75.
Full Refund, Replacement And Delivery Guarantee
Comes with all our Express Shipping option, we guarantee the following:
- Full refund if your parcel fails to deliver or returned to us, OR
- Replacement parcel if your parcel fails to deliver or returned to us OR
- Replacement parts if your items received broken during shipping
NOTE:
- Parcel tracking marked as delivered will be considered as successful delivery and will not entitle you to any missing refund or replacement
- Parcel held by customs will not be entitled to full refund or replacement but we will try our best to assist you
- For broken parts, you will need to report to us within 5 days after you signed your parcel.
Customs
- We strongly suggest you to use Express shipping to reduce customs related issue. Invoices are attached outside of the parcel to speed up customs clearing process. Our express delivery partner have ensured us that they will assist and speed up the customs clearance process to meet their delivery target.
- Most of the parts sold here should have no problem clearing customs(based on our experience). Usually, by providing an invoice and paying up your import taxes will get your parcel cleared.
- We might disassemble some parts to reduce risk when going through customs
For any enquires, please email to [email protected] or contact us at our Facebook page.